News and Updates

Find our latest updates here!

May Statement Update - June 12, 2024

Please be advised that there will be a delay in issuing your May statements. We expect to have it resolved soon and appreciate your understanding and patience as we work to resolve this matter. Thank you for your continued support.

Scheduled Maintenance Impacting THE EXCHANGE Network - May 29, 2024

Please be advised that there will be scheduled maintenance impacting THE EXCHANGE Network on Wednesday, June 12, 2024 from 4:00 am to 7:00 am EST.

THE EXCHANGE Transaction Processing will be unavailable for up to 90 minutes during the specified maintenance window.

April 2024 Statements Now Available - May 13, 2024

Please be advised that the April 2024 statements are now available for download via Online Banking.

March 2024 Statements Now Available - Apr 12, 2024

Please be advised that the March 2024 statements are now available for download via Online Banking.

Security Alert: Potential Phishing Threat Targeting Collabria Cardholders - Apr 11, 2024

Collabria has issued a warning about a potential phishing threat aimed at cardholders. There may be suspicious websites which try to imitate Collabria Financial’s official web presence. It presents a significant risk of mimicking Collabria’s legitimate services to deceive cardholders.

Collabria is proactively working to neutralize this threat.

This is a reminder to only access the official Collabria websites and applications when managing credit card accounts or submitting a card application, and to avoid clicking on links from unknown sources.

The following are the only official Collabria websites and applications:

February 2024 Statements Now Available - Mar 12, 2024

Please be advised that the February 2024 statements are now available for download via Online Banking.

HSBC Disconnection from THE EXCHANGE Network - Mar 05, 2024

Please be advised that as of March 18, 2024, HSBC will no longer be part of The Exchange Network.

This is due to the pending sale of HSBC to Royal Bank of Canada. Our members will be unable to transact at HSBC ATMs after March 18, 2024.

Please visit theexchangenetwork.ca to locate ATMs that continue to be surcharge-free for Comtech Fire members.

Tax Receipts Now Available - Feb 29, 2024

Please be advised that T4RIF, T4RSP, and T5 tax receipts are now available for download via Online Banking.

January 2024 Statements Now Available - Feb 12, 2024

Please be advised that the January 2024 statements are now available for download via Online Banking.

December 2023 Statements Now Available - Jan 15, 2024

Please be advised that the December 2023 statements are now available for download via Online Banking.

November 2023 Statements Now Available - Dec 07, 2023

Please be advised that the November 2023 statements are now available for download via Online Banking.

October 2023 Statements Now Available - Nov 08, 2023

Please be advised that the October 2023 statements are now available for download via Online Banking.

September 2023 Statements Now Available - Oct 12, 2023

Please be advised that the September 2023 statements are now available for download via Online Banking.

August 2023 Statements Now Available - Sep 11, 2023

Please be advised that the August 2023 statements are now available for download via Online Banking.

July 2023 Statements Now Available - Aug 11, 2023

Please be advised that July 2023 statements are now available for download via Online Banking.

Update to our Contact Center Hours - Jul 17, 2023

Please be advised that our contact centre hours will be changing effective July 31st, 2023.

New contact centre hours are as follows:
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

This change will affect our Call Center as well as our Chat Support.

June 2023 and Semi-Annual Statements Now Available - Jul 12, 2023

Please be advised that both the June and the first set of semi-annual statements are now available for download via Online Banking

RSP Receipts Now Available - Mar 08, 2023

Please be advised that RSP Receipts are now avaiable to download via Online Banking.

Tax Receipts Now Available - Feb 24, 2023

Please be advised that T4RIF, T4RSP, and T5 tax receipts are now available for download via Online Banking.

Creekbank Branch

We are pleased to announce that in-branch banking returns to our Creekbank Branch every Tuesday from 10 a.m. to 2 p.m. beginning November 01, 2022.

Board of Directors of Comtech Fire Credit Union Limited New Board Member Appointment

TORONTO, Monday January 10 2022: Comtech Fire is pleased to announce the appointment of Mr. Scott Marks to our Board of Directors. As a member of our board, Mr. Marks will assist in representing our membership and ensuring the successful direction of Comtech Fire Credit Union.

Having served as a Toronto Fire Fighter for 29 years, Mr. Marks retired in 2010 at the rank of Captain/Acting District Chief. During his career in the fire service, he was active in his union and served from 2002 to 2010 as President of Canada’s largest local fire fighter union, the 3,000-member Toronto Professional Fire Fighters Association, IAFF Local 3888. During his tenure as President his team negotiated and resolved important outstanding issues left from the amalgamation of the City of Toronto including, retiree health benefits, shift schedules and promotional issues.

In 2010, Mr. Marks was appointed by International Association of Fire Fighters (IAFF) General President Harold Schaitberger to oversee its Canadian Operations. Working out of the IAFF Canadian Office in Ottawa, he was responsible for directing IAFF staff, the Canadian Legislative Program, Canadian Policy Conference and other initiatives to ensure the needs of the IAFF’s 27,000 Canadian members were met at every level. Under Mr. Marks the IAFF welcomed Montreal Fire Fighters back into the IAFF in 2017 and its Canadian Office now rolls out service in both of Canada’s official languages.

Mr. Marks retired from IAFF in September 2021 and presently serves on the Board of Directors of Muscular Dystrophy Canada. In addition, he also serves on the Sponsors Corporation Board of OMERS, representing the retirees.

"We are delighted to welcome Mr. Marks to Comtech Fire Credit Union’s Board of Directors,” said Comtech Fire Chair of the Board, Michael Neely. “His extensive management experience and board expertise are an asset to our organization and will ensure we continue to deliver on our mandate. With his contribution and insights, our members can feel confident they are being well represented by their board and the individuals who take on the important tole of ensuring their financial interests come first.”

About Comtech Fire Credit Union Limited

Comtech Fire has served it members for over 80 years and maintains over $500M in Assets Under Management in serving over 12,000 members across Ontario including Bell Canada employees, Firefighters, Kingston Federal employees and members of our local communities across Ontario. Our Credit Union is committed to providing members with financial advice and products in a personalized relationship driven environment. We are small enough to know our members by name and large enough to provide the financial resources comparable to larger financial institutions.

Exchange Network Update

Comtech Fire members have access to over 43,000 surcharge-free ATMs in North America with THE EXCHANGE Network in Canada and the Allpoint Network in the US.

Recently, there were changes made to the deployment of ATMs in certain Mac’s Milk, Circle K and Couche Tard locations. For your nearest Exchange Network ATM location, download the Exchange Network app. Or visit:  theexchangenetwork.ca

CRA Direct Payments Now Available on Member Direct Online Banking

Receiving money from the Canada Revenue Agency (CRA) has never been easier. Whether you’re due for a relief payment like the Canada Emergency Response Benefit (CERB), the Canada Emergency Student Benefit (CESB), or the Canada Emergency Wage Subsidy (CEWS) or are waiting on your tax refund, you can set up direct deposit with the CRA to get your money faster.
 
Simply log in to your Member Direct Online Banking, go to "Account Services", and select "Set Up CRA Direct Deposit" from the menu.