Updates From Collabria Visa on COVID-19 Pandemic

View the update here.

COVID-19 Guide and Government Aid Programs from the Canadian Credit Union Association

To view the resource, click here.

Temporary Closure of ABM Vestibule at Princess Branch

Read the full article here.

Relief Measures For Clients of the Personal Insurance

If you a member who has property and casualty insurance with the Personal Insurance and require premium relief, click here.

How to Apply For Direct Deposit of the Canada Emergency Response Benefit

Read the full article here.

COVID-19 Recent Scams & Frauds

Read the full article here.

Extended Branch/Call Centre Hours

Effective Thursday March 26 2020 extended hours of operation for our King St and Danforth Ave branches will be as follows:

King St. Thursday and Friday

  • 9:00 am -4:00 pm (Branch staff available by phone and email)
  • 4:00 pm - 8:00 pm (Call centre)

Danforth Ave. Thursday and Friday

  • 9:00 am - 6:00 pm (Branch staff available by phone and email)
  • 6:00 pm - 8:00 pm ( Call Centre)
* No change to Saturday hours of operation

Increase in Limit for Contactless Transactions on Collabria Visa Cards

Effective Date: March 20, 2020 (4:45 p.m. EST)

Collabria Visa Cards are adopting a number of measures to help limit the impact of the Coronavirus on our cardholders and partners. We are witnessing an increase in the usage of contactless Visa payments and in line with this, a desire for higher transaction limits for contactless payments. To support our Visa cardholders in making high value contactless payments at Grocery & Convenience Stores and Pharmacies, we are temporarily increasing the limit for contactless transactions from $100 to $250 (wherever these merchants have enabled acceptance of higher contactless transactions)

This increase will allow Visa cardholders to complete more contactless transactions, thereby reducing the need to touch the PIN pad or merchant terminal when making a purchase, creating a safer and more efficient transaction.

Updated AGM Notice

View the update here.

COVID-19 Branch Closures

In order to protect the health and well bring of our members, staff and local communities during the COVID-19 pandemic, we will be closing the doors to our branches for two weeks beginning Wednesday, March 18th until further notice.

Although our doors will be closed our branch staff will available to provide you with the same great service you have become accustomed to through one of our alternative channels. FOR BRANCH SERVICES PLEASE CALL 1-800-209-7444. We are also available through email, do not hesitate to email us at

As always, our online and mobile banking are available 24/7 and we encourage our members to take advantage of these banking options. You can also do your regular deposits and withdrawals at any of our ATMs or at any Exchange Network location.

Thank you for your patience and understanding.

COVID-19 Banking Update

View the update here.